Are pickups and deliveries free for all jobs?

Yes, pickups and deliveries are free for all jobs.

Right to my doorstep?

Absolutely. We will pick up and deliver your instrument right to your doorstep or any other location that’s convenient for you.

Can I bring my instrument down to your location?

We operate out of a home office and do not accommodate walk-ins. However, arrangements can be made for you to send your instruments to us.

How long will it take for the service to be done?

The timeframe depends on the specific service required for your instrument. Each job is tailored to meet your needs. A full setup typically takes around 14 days, though it may be completed sooner. Other services may take a bit longer, but we’ll keep you updated on its progress every step of the way.

Can we trust you?

We welcome the opportunity to earn your trust! In the meantime, you can read what our clients have to say on our Facebook page or Google Reviews.

Why should I service my guitar with you?

• Transparent pricing: We believe in clarity. Our website displays clear pricing for each type of service we offer. Should there by any additional costs identified during the assessment of your instrument, we will inform you promptly of the details and seek your confirmation before proceeding.

• Your convenience is our priority: We understand the hassle of transporting heavy equipment. At SWAT Customs, we take care of the heavy lifting for you. Enjoy complimentary pickup and delivery of your guitar, as we cover all transportation fees.

• Passionate about perfection: We’re dedicated to ensuring your guitar feels exceptional in your hands. As fellow musicians, we treat every instrument with the utmost care, as if they were our own. We share in the satisfaction of a well set-up and serviced guitar just as you do.

• Comprehensive after-service support: In the rare event that expectations are not met, we stand by our work. We’ll pick up your instrument again and continue working on it until it meets your satisfaction. Our goal and mission are to provide you with quality customer service and workmanship.