At SWAT Customs, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our services, you consent to the practices described in this policy.

1. Information Collection: We may collect personal information, such as your name, contact details, instrument details, and any relevant notes or preferences, to provide our guitar repair services effectively. We may collect this information through our website, in-person interactions, or other communication channels.

2. Use of Information: We use the collected information to process and fulfill your guitar repair requests, communicate with you about your repairs, and provide exceptional customer service. We may also use your information to improve our services, personalize your experience, and send you relevant updates or promotional materials.

3. Information Sharing: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services, such as shipping companies or payment processors. These service providers are obligated to maintain the confidentiality and security of your information.

4. Data Security: We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

5. Retention of Information: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we securely dispose of it.

6. Your Rights: You have the right to update, or delete your personal information. If you wish to exercise any of these rights or have any concerns about your data, please contact us using the information provided below.

7. Changes to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will indicate the effective date. We encourage you to review this policy periodically to stay informed about how we handle your information.

8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at swatcustoms.info@gmail.com.

By using our guitar repair services, you acknowledge that you have read, understood, and agree to the terms and practices outlined in this Privacy Policy.

Last updated: 23 May 2023